FAQ

For your convenience, and a saving of up to 10%, you can pre-purchase your bar voucher when buying your show tickets online. Look for the bar voucher purchase box when you purchase your tickets to a show.

The following Terms and Conditions apply:

– Voucher can be redeemed at any bar open on the night

– Voucher can be redeemed for food and/or beverage

– Voucher cannot be redeemed for merchandise or cash

– Voucher can only be used on the date indicated on the ticket

– Voucher can only be used in the one transaction

– If the full value of the voucher is not redeemed, change will not be given

– Purchases which exceed the voucher value must be paid for with cash

– Voucher is not transferable to another date

– Lost vouchers cannot be replaced

– As these are cash vouchers, they cannot be sent by regular mail or Express Post, and cannot be Print-at-Home. Please nominate only Registered Post, outlet or box office collect, as delivery method

For most events, all children who have reached their second birthday require a ticket to gain admittance to the State Theatre. For most not all events, any child who has yet to reach their second birthday does not require a ticket, however, they may not occupy their own seat and must sit on a parent’s or guardian’s lap. Please note, that for certain children’s events all children who have reached their first birthday require a ticket and some events at the State Theatre are not suitable for children. Please check the event’s page on our website for more information.

In common with many other major sports and entertainment events and cultural attractions, the State Theatre will not allow ‘selfie sticks’ into the venue.

Outside food and beverages are not permitted in the theatre. We are a licensed venue, and our bars offer a variety of beverage and snack options.

Food and beverages bought on site are permitted inside the auditorium, however glass is restricted to the foyer areas, and plastic alternatives are available for all beverages taken into the auditorium.

Video cameras, monopods, tripods, audio recording devices and cameras with telephoto or zoom lenses, including SLR’s, are not permitted inside the State Theatre at any time.  Cameras with no zoom or telephoto lenses are permitted, however, for some events, cameras of any type and/or flash photography may be prohibited. Each performer at the State Theatre has their own photo policy,and signs will be posted if photography is not allowed. Flash photography inside the State Theatre is prohibited at all times.

State Theatre has access to the wheelchair-accessible facilities of the adjoining hotel. Please speak to one of our staff on the night for assistance.

Coats and bags may be checked free of charge. Please note that backpacks and other large bags are not permitted into the auditorium. For the comfort, safety and security of all patrons, all such items should be checked.

State Theatre is installed with a Hearing Loop in the Mezzanine. To book these seats contact the box office directly on 02 9267 3234.

No, booster seats are not available.

State Theatre provides accessible seating and is a Companion Card affiliate. State Theatre also has a hearing loop installed on the Mezzanine level. Accessibility tickets can be requested through the box office: 02 9267 3234.

If you’ve misplaced an item while you’re still at the theatre, please ask an usher. If you’ve already left the theatre, please call the State Theatre on 9373 6655 during business hours or email [email protected]

There are 21 stairs to the Dress Circle Foyer from street level and an additional 13 steps up into the auditorium, to the concourse between Rows J & K. There are further steps once inside the Dress Circle. There are 21 stairs from street level to the Stalls and no further steps once inside the Stalls.

Please contact individual parking stations for rates

Please contact Ticketmaster Customer Service as soon as possible: 13 6100.

If you have lost your tickets or they have been stolen please return to your point of purchase for further assistance.

Mezzanine level has very few stairs and is best suited for less mobile patrons.

State Theatre is located on Market Street between George and Pitt Streets.

49 Market St Sydney NSW 2000 Australia

Unless otherwise noted, the State Theatre does not have a formal dress code. We do ask, however, that you use your best personal judgement when dressing for an event

Running times can be found in the show calendar

Running times can be found on the Show Calendar

Foyer doors for events at the State Theatre open one hour prior to event start time. This will give you access to the bars, the toilet facilities, and limited seating. The auditorium doors generally open 30 minutes prior to event start time.

It depends on how you like to see a performance, the State Theatre is a 2000 seat venue and no matter where you sit you will be able to see and hear.

Tickets can be collected Monday to Friday 9am to 5pm, and from 2 hours prior to the start of the performance on Saturdays and Sundays. The box office will remain open until 15 minutes after the start of the main act. If collecting after then, please see one of our staff at the front doors for assistance. Click here for more information.

For information on Tours of the State Theatre please visit the Tours section on our website.

State Theatre Box Office is located on site at 49 Market St Sydney and is open Monday to Friday 9am to 5pm. On show days the box office remains open until 15 minutes after the start of the main act. On Saturdays and Sundays the box office opens 2 hours before the start of the performance and remains open until 15 minutes hour after the start of the main act. Click here for more information.

Please contact the box office directly on 02 9267 3234 for assistance.

You can drop off on Market St outside the theatre however there is no parking and the driver must remain with their vehicle at all times.

You can purchase tickets in person at the State Theatre Box Office (open Monday-Friday 9am to 5pm, and on weekends from two hours prior to performances), on the phone via Ticketmaster at 1300 139 588, and online: Click here for Ticketmaster. Tickets are also available at all Ticketmaster outlets. You must be in possession of a valid ticket at all times whilst inside the State Theatre.

QT Sydney
49 Market Street Sydney +61 2 8262 0000

Rydges World Square

Town Hall or St James are the nearest Railway Stations

There are a number of parking stations located in the city CBD.
Hilton Hotel parking located at 259 Pitt Street
Click here for Hilton Hotel parking

QVB parking from York Street
Click here for QVB parking

Secure parking
Click here for nearest Secure Parking
Wilsons parking
Click here for nearest Wilsons parking

Some events, not all, will have merchandise for sale on the night of the performance.