COVID Safe Plan
We’re all in this together, and we can’t wait to reopen the Palace of Dreams!
To allow everyone to have a comfortable and enjoyable experience, we’ve implemented some new measures.
Social distancing measures have been put in place including queue controls, seating plans and capacity limits. All patrons are asked to maintain the adequate distance from other patrons outside their group. Safety marshals will be onsite at each event to ensure social distancing guidelines are being met.
If You Feel Unwell
If you or anyone in your group isn’t feeling well or you have been instructed to isolate please stay home and contact Ticketmaster via [email protected] no later than 2 hours before the start time of your event.
We’ve increased our hygiene facilities. There will be hand sanitising stations throughout the theatre and enhanced cleaning measures of high-frequency touchpoints.
In person booking at the Box Office is currently not available.
Bins are readily available across the venue and you are encouraged to dispose of your own rubbish.
Cashless payment is strongly recommended throughout the theatre.