COVID Safe Plan

We’re all in this together, and we can’t wait to reopen the Palace of Dreams!

To allow everyone to have a comfortable and enjoyable experience, we’ve implemented some new measures.


Social Distancing

Social distancing measures have been put in place including queue controls, seating plans and capacity limits. All patrons are asked to maintain the adequate distance from other patrons outside their group.  Safety marshals will be onsite at each event to ensure social distancing guidelines are being met.

If You Feel Unwell

If you or anyone in your group isn’t feeling well or you have been instructed to isolate please stay home and contact Ticketmaster via [email protected] no later than 2 hours before the start time of your event.

Increased Hygiene

We’ve increased our hygiene facilities. There will be hand sanitising stations throughout the theatre and enhanced cleaning measures of high-frequency touchpoints.

Online Bookings

In person booking at the Box Office is currently not available.

Bins Available

Bins are readily available across the venue and you are encouraged to dispose of your own rubbish.

Contactless Payment

Cashless payment is strongly recommended throughout the theatre.


State Theatre is following all regulations and recommendations from NSW Health to ensure the comfort of our patrons.

We are a COVID Safe venue.