Address
The State Theatre and Box Office is located at:
49 Market St
Sydney NSW 2000
Australia
Aisles
For safety and as a courtesy to other ticketholders sitting or standing in the aisles is not permitted. Aisles should be kept clear at all times. We ask that you comply with these policies. Any patron not in compliance is subject to ejection.
Animals
The State Theatre has a strict policy towards animals on the premises and therefore does not allow animals or pets at the State Theatre under normal circumstances, with the exception of service animals such as guide dogs.
Bag Check
Coats and bags may be checked free of charge. Please note that backpacks and other large bags are not permitted into the auditorium. For the comfort, safety and security of all patrons, all such items should be checked.
Box Office
The State Theatre Box Office is located on site at 49 Market St Sydney. click here for Box Office.
Cameras
Video cameras, monopods, tripods, audio recording devices and cameras with telephoto or zoom lenses, including SLR's, are not permitted inside the State Theatre at any time. This policy will be strictly enforced. You may bring in a disposable or 35mm camera (with no zoom or telephoto lens), however, for some events, cameras of any type and/or flash photography may be prohibited.
Children
For most events, all children who have reached their second birthday require a ticket to gain admittance to the State Theatre. Any child who has yet to reach their second birthday does not require a ticket, however, they may not occupy their own seat and must sit on a parent's or guardian's lap. Please note, that for certain children's events all children who have reached their first birthday require a ticket and some events at the State Theatre are not suitable for children.
No booster seats are available.
Cloak Room
Coats and bags may be checked free of charge. Please note that backpacks and other large bags are not permitted into the auditorium. For the comfort, safety and security of all patrons, all such items should be checked.
Code of Conduct
We ask all guests to be respectful of others around them. Any guest who interferes with the enjoyment of another individual during an event is subject to ejection from the building. During performances we ask guests to remain seated for the duration of the performance. Depending on the demographics of certain events (such as concerts), standing is permitted only on the Stalls level of the auditorium. Guests are permitted to stand if the majority of the audience is doing the same in the Stalls only. There is a very strict no standing or dancing policy on the Mezzanine or Dress Circle levels, any patron not complying with this will be subject to ejection. Some entertainers may instruct the State Theatre patrons to get up and dance, this does not override the theatres policy of no standing or dancing policy on the Mezzanine or Dress Circle levels and this will be enforced. Standing on seats or any other building structure is not permitted and may result in ejection from the venue.
Disabled Services
The State Theatre provides disabled access and is a Companion Card affiliate. The State Theatre also has a hearing loop installed on the Mezzanine level. Accessibility tickets must be requested through ticketmaster.
Door Opening Times
Doors for events at the State Theatre open one hour prior to event start time.
Dress Code
Unless otherwise noted, the State Theatre does not have a formal dress code. We do ask, however, that you use your best personal judgement when dressing for an event.
Email Newsletter
Join the State Theatre monthly newsletter on our homepage to receive news and special offers via e-mail.
First Aid
First aid officers are on site at every event for medical emergencies
Flash Photography
Flash photography inside the State Theatre is prohibited at all times. Flash photography is not only distracting to the performers, but to your fellow patrons as well.
Food and Beverage
Outside food and beverages are not permitted in the theatre. Our bars offer a variety of beverage and snack options. Can I take food and beverages into the auditorium? Food and beverages bought on site are permitted inside the auditorium, however glass is restricted to the foyer areas, plastic alternatives are available for all beverages.
Guest Services
The State Theatre is committed to providing a safe and enjoyable atmosphere. Any guest in need of assistance during an event should seek an Usher.
Handouts/Leaflets/Vending
The distribution of promotional items, flyers, handbills or printed materials is not permitted without written permission of the State Theatre. In addition, vending, peddling or product sampling is not allowed.
Hearing Loop
The State Theatre is installed with a Hearing Loop in the middle two sections of the Mezzanine, to book these seats contact the box office directly on 9267 3234.
Lost Property
If you've misplaced an item while you're still at the theatre, please ask an usher. If you've already left the theatre, please call the State Theatre on 9373 6655 or email admin@statetheatre.com.au.
Lost Tickets
If you have lost your tickets or they have been stolen before your event takes place, please return to your point of purchase for further assistance.
Parking
There are a number of parking garages located in the city CBD.
Pre-Sale Information
For some events at the State Theatre, promoters may decide to set up special pre-sales, which State Theatre newsletter subscribers may participate in. During a pre-sale, a limited number of tickets are available for sale within a specified amount of time prior to the sale of tickets to the general public. Please note that while a pre-sale can afford you the opportunity to attempt to purchase tickets before the general public sale, there is no guarantee that you will be able to obtain tickets since, as in normal ticket-selling situations, there is a limited supply of tickets. In order to participate in most pre-sales a special code is required. For events where a promoter has arranged for State Theatre newsletter subscribers to participate in a pre-sale, subscribers will be notified of the guidelines of the pre-sale via e-mail. The promoter of the event determines whether a pre-sale takes place and who may participate Join the State Theatre monthly newsletter on our homepage to receive news and special offers via e-mail.
Prohibited Items
We ask all guests to arrive early and travel light as you may be subject to search. We ask that our guests avoid bringing unnecessary items. Amongst items that are prohibited from the State Theatre are: weapons, oversized bags, outside food and beverage, cans, bottles, alcohol, drugs, laser pens, balloons, video cameras, monopods, tripods, audio recording devices and cameras with telephoto or zoom lenses. You may bring in a digital, disposable or 35mm camera (with no zoom or telephoto lens), however, for some events, cameras of any type and/or flash photography may be prohibited.
Recording Devices
Video cameras, monopods, tripods, audio recording devices and cameras with telephoto or zoom lenses are not permitted inside The State Theatre at any time. This policy will be strictly enforced.
Seating Capacity
For most events, the seating capacity is approximately 2000, however, this capacity does change depending on the scaling of the event.
Seating Chart
Please click here for a seating chart of The State Theatre.
Security
We ask all guests to arrive early and travel light as you may be subject to search. We ask that our guests avoid bringing unnecessary items. Amongst items that are prohibited from the State Theatre are: weapons, oversized bags, outside food and beverage, cans, bottles, alcohol, drugs, laser pens, balloons, video cameras, monopods, tripods, audio recording devices and cameras with telephoto or zoom lenses. You may bring in a digital, disposable or 35mm camera (with no zoom or telephoto lens), however, for some events, cameras of any type and/or flash photography may be prohibited.
Smoking
By law, smoking in all areas of the State Theatre is prohibited. You may smoke outside the theatre building; however, you must retain your ticket for admittance back into the building.
Standing
Standing is permitted only on the Stalls level of the auditorium. There is a very strict no standing or dancing policy on the Mezzanine or Dress Circle levels, any patron not complying with this will be subject to ejection. Some entertainers will instruct State Theatre patrons to get up and dance this does not override the theatres policy of no standing or dancing policy on the Mezzanine or Dress Circle levels which will be enforced. Standing on seats or any other building structure is not permitted and may result in ejection from the event.
Tickets
You can purchase tickets in person at the State Theatre Box Office (open Monday-Friday 9am to 5pm, and two hours prior to performances), on the phone via Ticketmaster at 136 100 and online at ticketmaster. Tickets are also available at all Ticketmaster outlets. You must be in possession of a valid ticket at all times whilst inside the State Theatre.
Ticket Stubs
Your ticket is proof that you are in possession of a valid ticket for the event that you are attending and also designates your correct seat location. This information will also help our staff locate your party in the event that you become separated. The State Theatre staff may ask to see your ticket at any time during the event. You will also need to keep your ticket to readmit the building should you exit for any reason.
Tours
Please click here for information on Tours of The State Theatre.